About this role
POSITION SUMMARY Under the supervision of the Rehab Office Manager and/or Director, this role performs all duties associated with referrals, insurance authorizations, and other duties as assigned. Responsible for processing referrals, authorization management, patient scheduling, waitlist management, scanning and tracking information per department guidelines. Position communicates with clinic staff, internal and external departments and clinics, insurance companies, physicians, and patients. Participates in problem solving and efficiency-enhancing process improvement.