About this role
Primary responsibilities include: (1) Receive clinic clients; collect client co-payments; receive and route telephone calls; (2) Schedule client follow-up appointments; (3) Maintain client medical records in good order; file client information; process client and other administrative paperwork; (4) Assist with maintenance of OMHC electronic health records; (5) Maintain clinic facilities for optimal and secure functioning; (6) Support medical staff with receipt, logging, and distribution of faxes, medical refill, pre-authorization requests, and delivered medications; and (7) Provide backup assistance to Intake and other administrative staff as warranted; (8) Complete insurance authorizations and eligibility checks.