About this role
What to expect.
• Is responsible for the management of inquiries from referrers, potential patients, and their families seeking access to care.
• Participates with program leadership team in the approval of admissions and coordinates the details of the entire admissions process.
• Maintains electronic files to facilitate program communication and to provide input to other departments.
• Work requires flexibility in schedule to be on-call for admissions, take referral calls on weekends as needed, and rotate weekend coverage with other Admissions Coordinators.
• Responsible for helping to cross-cover other Specialty Admissions programs which include but are not limited to: The Retreat, Comprehensive Outpatient Psychiatric Evaluation Service, LifeLaunch, Center for Eating Disorders, Trauma Disorders Unit, and outpatient services for The Center for OCD and Anxiety.
• Responsible for other tasks and responsibilities as assigned for Specialty Admissions.
What you'll get from us.
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer
• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit eligible positions
• 403b retirement match
• Generous paid-time-off for benefit eligible positions
• Complimentary Employee Assistance Program (EAP)
• Generous mileage reimbursement program
The salary range for this position is $45,427.20 minimum to $68,577.60 maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.
What we need from you.
•
• Clinical expertise in admissions intake, assessment, and/or concierge customer service. Acquired through 2-3 years of relevant experience.
• Experience with behavioral healthcare is strongly preferred.
• Bachelor's degree in psychology, counseling, social work, or a related field.
• A current Maryland Driver's license at time of appointment.
• Interpersonal skills sufficient to represent programs professionally. Requires ability to effectively interact with patients, family members, and referrers in addition to representing the hospital to outsiders.
• Analytic ability to assess and triage patients for admission.
• High level of organization and attention to detail to help ensure a smooth admissions process.
WHY SHEPPARD PRATT?
At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life's challenges. Join us and be a part of a mission that changes lives!
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