About this role
PRIMARY FUNCTION This role is to drive global business development and strategic growth within the Watches department through the delivery of high-quality market intelligence, client insight, and data-driven analysis. The role is responsible for monitoring and interpreting global auction market trends, identifying and cultivating high-value client opportunities, and supporting the development of targeted sales and consignment strategies across regions. Acting as a central point of coordination, the position oversees private sales pipelines, ensures robust CRM data governance, and facilitates cross-functional collaboration between Specialists, Marketing, and Senior Leadership. Through the preparation of strategic reports, client portfolio analysis, and performance reviews, the role plays a critical part in informing decision-making, enhancing client engagement, and optimising commercial outcomes across auctions and private sales globally. Phillips values a workforce with a wide variety of experiences, backgrounds and skills, so we encourage you to apply even if you do not meet all of the qualifications.
DUTIES AND RESPONSIBILITIES
Global Market Intelligence & Competitive Analysis
• Monitor and analyse competitor auction results across major global sales • Produce detailed sale-by-sale competitive performance reports • Maintain and structure live and online global market databases • Prepare end-of-season market share and performance analysis reports • Conduct in-depth research of the worldwide watch auction market • Develop strategic insights to inform Phillips’ client engagement and business development initiatives • Update every end of year the Why Phillips Brochure with new statistics
Strategic Client Intelligence & Portfolio Development
• Identify and profile high-potential consignors and bidders for global auctions and private sales • Analyse new clients to assess high-spend and long-term potential • Conduct biannual structured client portfolio reviews with specialists • Create targeted client lists for auctions, private sales, and business development initiatives • Support business getters in developing and refining their client portfolios • Debrief client meetings to capture strategic intelligence and collecting focus • Maintain accurate records of client interests, wish lists, and transactional history • Assign new sale clients to appropriate client-facing colleagues • Review and triage inbound cold consignment opportunities
Private Sales Coordination & Pipeline Oversight
• Centralise and track global private sale requests in collaboration with the Perpetual team • Maintain structured oversight of watches currently on offer • Provide bi-weekly private sales pipeline updates to the team • Ensure accurate and up-to-date tracking of inventory and client interest • Refine and filter relevant opportunities for Business Getters
Data Governance & CRM Management
• Create and update client accounts across global locations • Maintain data integrity within Phillips’ CRM system • Update and structure client records in line with GDPR, handling sensitive data including addresses, biographies, collections, and catalogue preferences • Update catalogue print run and mailing list prior to each sale • Vetting of new clients for registration by working in tandem with Bids, Legal and Finance departments • Ensure compliance with corporate data governance policies • Monitor print run numbers and provide print run figures for approval for each sale season and site • Provide up-to-date distribution lists and print run for each sale site to the printed catalogue team • Create ad-hoc client segmentation lists for Marketing initiatives
Auction Strategy, Targeting & Performance Reporting
• Support pre-sale client targeting strategy across global auctions • Prepare presentation materials and strategic briefing documents • Lead Interest Meeting during sale seasons • Produce post-sale transaction analyses for senior management • Lead end-of-sale and end-of-season debrief reporting • Identify key revenue trends and strategic implications
Global Business Development & Cross-Location Coordination
• Lead monthly cross-regional business development and events meetings • Coordinate global client invitation strategy across Hong Kong, Geneva, New York, and London • Maintain a centralized overview of international events and client outreach efforts • Support Marketing strategy, including digital campaign planning and e-blast calendar coordination • Coordinate shipping of property for consignment where necessary
PROFESSIONAL SKILLS AND EXPERIENCE • Work experience in Auction Houses and Luxury Retail Market essential, experience in Watches preferred. • Five + years business development and management experience. • Analytical in thought processes and at ease with date mining and analysis. • Breadth and depth preparing of reports, data analysis and deep knowledge of PowerPoint and Excel. • Strategic and creative thinker with a track record of delivery and ability to manage several projects concurrently and see them through from conception to conclusion. • Solid interpersonal skills and working across cultures and geographies. Ability to working with cross functional teams and gravitas managing high level Leadership Stakeholders. • Strong self-management and self-motivated skills including demonstrable drive and energy. Ability to work with little management oversight. • Strong team player, able to work on multitask projects and in multi-functional teams. • Comfortable working in a fast paced, hands on, growth orientated work environment, must be adaptive to change. • Strong personal motivation and commitment, naturally optimistic. • Must be proactive and demonstrate initiative, responsive and sociable.
EDUCATION AND TRAINING • Master’s degree or equivalent advanced degree preferred. • Multicultural sensitivity and a commitment to drive inclusive culture. • Fluent French and English.
WORKING CONDITIONS • Candidate must be open to travel as relevant within Phillips Watches department’s safety and security policies. • Flexibility for some evening and weekends around the auction calendar as required.