About this role
At Hiawatha Broadband Communications (HBC), we have the job for you! We have an immediate opening for a Technical Operations Manager. This position is responsible for coaching, inspiring, motivating, guiding, and developing a team of technicians that are focused on providing excellence in customer experience through the installation and service of our products. They help foster a positive team environment that enables employees to maximize performance, learn new skills and progress their careers. We are looking for someone who acts as a customer advocate and provides helpful solutions to meet the customer’s needs.