About this role
The Lead Assistant is responsible for helping transform the lives of guests by ensuring guest guidelines and expectations are being met, policies and procedures are being enforced, and the site is being maintained clean and hazard free. The Lead Assistant provides guidance and supports the front-line staff as it relates to assigning daily duties, prioritizing site tasks, delegating specialized assignments to ensure site operations are being met. The Lead Assistant participates and assists in the training and development of the Ambassador new hires. The Lead Assistant is the Ambassadors point of contact when the Operations Lead is not present.