About this role
Operates one of the lobby desks to greet or assist residents, families, visitors, service or sales representatives, vendors, and job applicants while providing the highest level of customer service, and process management/improvement, which also includes managing a switchboard. Monitors all facility and resident safety/security systems and alerts staff during emergency situations according to all State/Federal regulations/codes and Saint John's policies, procedures, and practices. Works together with all members of the community to uphold and further the mission, vision, principles and values of the Saint John's Community.