About this role
The Operations Manager oversees the day-to-day waste and recycling collection operations within an assigned site or division, ensuring safe, efficient, and compliant execution of all routes and services. Reporting to the District Manager, this role provides direct leadership to front-line supervisors, drivers, and helpers while driving performance in safety, service, cost, and employee engagement. The Operations Manager is responsible for meeting operational targets, maintaining fleet readiness, managing labor and overtime, and ensuring compliance with company policies, DOT/FMCSA regulations, and environmental standards. This position plays a critical role in building strong teams, developing employees, and promoting a culture of accountability and continuous improvement.