About this role
• Coordinates and directs restaurant activities during the shift based on guest traffic flow.
• Monitors sales, employee hours, and guest counts throughout the shift to ensure proper staffing.
• Directs hourly employees to fulfill job duties and priorities.
• Coach employees on guest service skills, service cycle, and other guest focused activities to meet or exceed guest service standards.
• Interacts with guests inquiring about food and service.
• Monitors employee break procedures to be sure breaks are taken as scheduled according to federal, state or local regulations.
• Completes shift walk-throughs, including temperature checklist and takes corrective actions.
• Establish and maintain appropriate security protocols for guest, employees and facility safety.
• Provide regular training and quality performance results to managers and employees.
• Timely completion of all financial obligations and reporting, including payroll, payables and receivables, etc.
• Recognize and celebrate the contributions and achievements of others.
Requirements:
• High School diploma or GED certificate
• One or more years of experience as an hourly restaurant shift leader/coordinator.
• Excellent organizational and communications skills, both verbally and written.
• Excellent computer skills.
• Ability to multitask and take initiative when appropriate.
• Motivated self-starter.
SHIFT COORDINATOR BENEFITS
• Medical/Dental/Vision Coverage