About this role
This position is responsible for providing excellent customer service to RiverStone Health Mobile Unit clients over the phone and in person. Duties include scheduling appointments, collecting and entering patient information into the electronic health record (EHR), taking payments, answering questions and referring clients to appropriate resources and people. The work environment is typically fast paced. Work is performed with integrity and innovation to ensure a high level of customer service delivery. It includes assisting the clinical care team in rooming patients and preparing the patient for the visit, obtaining and documenting vital signs, and other medical support duties as trained and assigned to support the treatment of the patient.