About this role
The Patient Access Specialist is the first point of contact for patients and plays a vital role in ensuring timely, equitable, and compassionate access to care. This position provides exceptional customer service to individuals from diverse cultural, linguistic, and socio-economic backgrounds while performing scheduling, , and care coordination tasks in a fast-paced clinical environment. The Patient Access Specialist supports providers and care teams by facilitating preventive care outreach, managing chronic disease follow-up scheduling, and connecting patients to appropriate resources across the health center.