About this role
Supervises the day-to-day operations and productivity of the Vancouver structural practice area. Oversees all Vancouver structural practice area services, operations, and personnel. Develops short- and long-term strategies for hiring, developing, training, and retaining employees. Complies with all company operating procedures and policies. Maintains a high level of customer/client satisfaction and works to develop new and repeat business. Acknowledges client concerns and responds quickly to resolve problems. Develops departmental budgets, business plans, and reports. Works under minimal supervision, exercising initiative and independent judgment in the performance of assigned tasks.