About this role
The Service Branch Manager (SBM) is responsible for the overall leadership, performance, and growth of the assigned region. This role goes beyond day-to-day operations and requires a hands-on leader who can build, develop, and scale a high-performing service location. The SBM is accountable for driving operational excellence, developing talent, and implementing strategies that support sustainable growth, profitability, and best-in-class service delivery. This position requires a balance of people leadership, business ownership, and operational execution, particularly in startup or early-stage branch environments.