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Patient Access Clerk - Patient Registration - PRN @ QHC

Springfield, Missouri, USOnsitePart-time
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About this role

Patient Access Clerk - Patient Registration - PRN

McKenzie-Willamette Medical Center is your community medical provider, serving the Willamette Valley and its residents. Our 113-bed hospital offers inpatient, outpatient, diagnostic, medical, surgical and emergency care. We are a family of caregivers offering care to our larger family — our community.

Position Details:

• Hourly Base Rate: $21.38 - $27.21 + 10% resource differential

• Shift: Variable - 12 hour shift

• Hours Per Week: 12

• SEIU Local 49 represented position

• Date Posted: 4/16/26

Job Summary:

• Under immediate supervision of the Lead patient Access Clerk performs a variety of registration, admission, public relations, financial and medical service functions.

• Performs interviews for the purpose of initiating accounts.

• Evaluates information to determine appropriate flow of patient type, hospital service code, diagnosis, tests and procedures needed, medical necessity and priority.

• Determines appropriate documentation and form requirements based on medical and financial indicators.

• Secures information to assure rapid reimbursement.

• Initiates collection activity by requesting co-payments, deposits and anticipated balance due.

• Provides education to patients related to medical necessity requirements.

• Receives and documents acceptance of cash, checks, credit card payments as well as patient valuables.

• Acts as a liaison between the patient, visitors and others and of treatment authorization.

• Provides information and answers questions about consent for treatment, assignment of benefits, acceptance of financial responsibility, release of records, patient rights and responsibilities and advanced directives.

• Maintains required documentation including patient medical records, logs and schedules, written and electronic. Identifies, responds and announces all code phone and wall alarm activation.

Qualifications:

• High School diploma or equivalent.

• Typing 40+ wpm. Proficient computer skills.

• Medical terminology strongly preferred.

• Experience in medical setting preferred.

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