About this role
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Job Description
Key accountabilities and responsibilities
E-commerce Strategy and Business Management
• Develop mid- to long-term strategies, annual business plans, and budgets for the company’s e-commerce channels. • Formulate growth strategies based on market dynamics, platform rules, and the competitive landscape, and ensure effective execution. • Break down sales targets, monitor business performance, and ensure the achievement of revenue, profit, and market share goals. Platform and Customer Management
• Lead business cooperation and operational management across major e-commerce and pharmaceutical vertical platforms. • Expand and maintain relationships with key platform customers, driving annual framework agreements, resource acquisition, and joint business plan execution. • Manage major promotional campaigns, platform traffic resources, media investments, and sales performance during key commercial events. Sales Operations and Data Management
• Oversee product listing, pricing strategy, inventory coordination, promotional rhythm, and expense efficiency. • Build and optimize sales analytics systems to track key metrics such as traffic, conversion rate, average order value, and repurchase rate. • Continuously improve product mix, investment strategy, and operating efficiency based on data insights. Cross-functional Collaboration
• Work closely with Marketing, Medical, Legal, Compliance, Supply Chain, and Digital teams to drive key initiatives. • Coordinate critical processes including product launches, content review, promotional campaigns, and fulfillment support. • Strengthen collaboration between brand marketing and e-commerce conversion to improve consumer reach and sales performance. Team Leadership and Organization Development
• Build and lead the e-commerce sales and operations team, with clear roles, responsibilities, and performance objectives. • Coach and develop team capabilities in platform operations, data analysis, customer management, and project execution. • Foster a high-performing, collaborative, and results-driven team culture. Compliance and Risk Control
• Ensure e-commerce operations comply with pharmaceutical industry regulations, platform rules, and internal company compliance requirements. • Identify and manage business risks related to pricing, promotional claims, campaign mechanisms, and customer cooperation. • Promote a strong compliance mindset and effective risk management practices within the team.
Skills
• Strong understanding of major e-commerce platform operations, digital marketing tactics, and data analytics methodologies. • Strong capabilities in platform negotiation, customer management, business planning, and resource integration. • Solid understanding of traffic operations, conversion optimization, promotional planning, and expense management. • Strong results orientation and commercial acumen. • Excellent leadership, communication, and cross-functional collaboration skills. • Strong problem-solving and execution capabilities. • Able to thrive in a fast-paced business environment and travel when necessary
Locations Shanghai, ChinaBeijing, China Worker Type Employee Worker Sub-Type Regular Time Type Full time