About this role
DEPARTMENT: Community Mental Health (CMH)
PROGRAM: Intensive Behavioral Health Services (IBHS)
JOB OVERVIEW:
The IBHS Clinical Supervisor is responsible for ensuring the overall clinical and administrative supervision of the IBHS-designated team, including Behavior Consultants, Mobile Therapists, BHTs/Registered Behavior Technicians, and Care Coordinators. The Clinical Supervisor reports to the Clinical Program Director of IBHS.
**Must be licensed in Pennsylvania as an LBS, LCSW, LPC, LMFT, or Licensed Psychologist**
RESPONSIBILITIES:
• Provide clinical supervision to BCs, MTs, and BHT/RBT staff related to adherence to evidence-based practices, IBHS regulations, quality, and administrative policies and procedures, such as paperwork submission, quality of paperwork, attendance of trainings, and supervision.
• Assign the BC, MT, and BHT/RBT staff to cases. Monitor that assignments are appropriate and when a problem arises, take corrective action, including reassignment as indicated.
• Conduct group and individual clinical supervision, both in office and in the field, on a regular basis in accordance with CBH performance standards and state IBHS regulations.
• Provide treatment in the community to children assigned to the team when there is a staff shortage.
• Review, track, and monitor submission of psychosocial assessments, treatment plans, Functional Behavioral Assessments, and progress monitor reviews to ensure compliance with established procedures.
• Collaborate and address any concerns from parents, CBH, schools, and/or the agency/administration.
• Track and monitor the status of cases to ensure that authorizations are current.
• Communicate consistently and effectively with BCs, MTs, and BHTs/RBTs regarding the current status of authorizations, i.e., hours, location, and time frame of authorization. Document accurately all communications with staff.
• Ensure that all cases are monitored to ensure the billable status of services.
• Convene team meetings to provide crisis intervention when situations arise.
• Assess and implement standardized assessment and supervision tools that are aligned with CBH performance standards.
• Develop and monitor staff training plans to ensure compliance with CBH performance standards. Lead BHT staff through RBT training requirements to get them certified as RBTs within 6 months of hire.
• Ensure compliance with all PHMC's policies and procedures, including confidentiality and acting as a mandated reporter in accordance with the law, policies, and procedures.
• Participate in and complete all CBH mandatory in-services. These trainings must be completed within 3 months of hire and annually from the date of the initial training. Participate in at least 10 hours of documented Continuing Education Units (additional in-service) per year (“year” is defined as twelve months after the date of hire).
• Provide back-up coverage and support for the other IBHS Clinical Supervisor in their absence.
Staff Leadership
• Foster a strengths-based, trauma-informed, accountable, committed, and motivated environment.
• Establish and hold direct reports responsible for creating a climate that attracts, retains, and motivates high performance and adherence to the ABA treatment model.
• Ensure the caliber of diverse staff with skills appropriate to meet the needs of those served.
• Provide and hold staff responsible for their tasks and provide constructive supervision for all direct reports, including ongoing performance feedback.
• Model PHMC's core competencies and hold staff accountable to do the same.
• Mentor and develop direct reports to ensure a core team that is focused on meeting the priorities of the program.
Team Leadership
• Demonstrate an ability to communicate effectively and efficiently with all internal and external stakeholders.
• Cooperate and communicate as a multidisciplinary staff team member through formal meetings, informal consultations, and committee participation.
• Model traits of a responsible team member by executing job responsibilities, open communication, and good follow-through. Support team members to do the same.
• Demonstrate use and support of the trauma-informed model in all aspects of employment, including interactions with clients/students, family members, other employees, community members, and stakeholders.
• Respond promptly to the concerns and interests of clients, parents, guardians, funding entities, and other PHMC staff.
• Participate in leadership development alongside other program leaders within the Community Mental Health department.
• Participate in regular meetings with staff to ensure priorities are clear, coordination is good, and communication is open. Develop additional methods for ongoing effective communication.
Partnerships & Collaborative Relationships
• Establish and maintain relationships with provider organizations, regulatory and licensing representatives, and referral sources, establishing effective and productive working relationships while promoting PHMC.
• Represent the organization before various stakeholder groups to maintain visibility.
• Manage regulatory and accreditation contracts.
• Serve on, participate in, and attend various committee meetings.
Trauma-Informed Behavior
• Demonstrate commitment to being trauma-informed and maintaining a therapeutic environment and community that promotes safety and nonviolence as the basis for all we do with clients and staff.
• Demonstrate knowledge and utilization of trauma-informed practices, including emotional intelligence, effective communication, understanding of the impact of trauma on development, strengths-based and person-centered practice, resilience focus, and commitment to growth and change.
Administrative Activities
• Ensure compliance with all PHMC's policies and procedures, including confidentiality and acting as a mandated reporter in accordance with the law, policies, and procedures.
• Implement all documentation requirements. Ensure that reports are complete, thorough, timely, and written in the prescribed format. Ensure that staff members do the same.
• Complete other duties as assigned.
SKILLS:
• Ability to utilize and facilitate a collaborative, team-oriented approach
• Knowledge and understanding of CASSP principles, behavior modification, social/ecological theory and application, family systems theory and application, cognitive-behavioral theory and clinical application, and child and family development
• Crisis intervention and management
• Knowledge of the current DSM
• Basic knowledge/understanding of common psychotropic medications
• Experience working with and supervising diverse populations
• Ability to effectively communicate verbally and in writing to diverse audiences and in diverse venues
• Ability to hire and develop a caliber staff capable of providing high-quality services, accountable to job responsibilities, and motivated to achieve high performance
• Strong computer skills in all Microsoft Office applications, including data management skills
• Ability to resolve complex problems and issues
QUALIFICATIONS:
• Must be licensed in Pennsylvania as a Behavior Specialist (LBS), Clinical Social Worker (LCSW), Professional Counselor (LPC), Marriage and Family Therapist (LMFT), or Psychologist
• Must have a master's degree in a clinical field, such as clinical social work, psychology, counseling, or marriage and family therapy, including a minimum of 12 credit hours in core behavioral health coursework
• Minimum of 2 years of verified post-master's experience providing mental health treatment, including psychotherapy, counseling, and assessment, working with children and/or adolescents
• Previous supervisory experience required
CLEARANCES: Valid ChildLine, PA criminal history, FBI, and medical clearances, as well as any other clearances required by the agency or contractors
COMPENSATION:
• PHMC Salary Grade 20
• Competitive salary based on experience
• Excellent benefits package
PHMC is an Equal Opportunity and E-Verify Employer.