About this role
Kaiwhakatau Hauora (Medical Receptionist/Administrator)
Te Ara Tū Medical Services – Ngāti Hine Health Trust (NHHT) Locations: Kawakawa & Moerewa
Ngāti Hine Health Trust is seeking an energetic, professional, and people-focused individual to join our medical services team as a Kaiwhakatau Hauora (Medical Receptionist/Administrator).
About the Role
As the first point of contact for our patients and visitors, you will play a vital role in creating a welcoming and culturally safe experience for all who walk through our doors.
You will:
• Greet and support whānau in a warm and culturally appropriate manner
• Coordinate clinic services and appointments efficiently
• Manage patient flow and expectations in a busy environment
• Provide high-quality administrative support to our clinical team
• Maintain accurate records and uphold confidentiality at all times
This is a fast-paced and rewarding role where no two days are the same.
About You
Whānau are at the heart of everything we do. We are looking for someone who is whānau-centred and passionate about delivering excellent service.
You will ideally have:
• Experience in a busy, customer-focused environment (health sector preferred but not essential)
• Strong computer literacy and proficiency in Microsoft programmes
• Excellent written and verbal communication skills
• Exceptional organisation and time management skills
• Ability to prioritise, multitask, and work under pressure
• A proactive mindset with initiative and problem-solving capability (including basic IT troubleshooting)
Desirable:
• Experience with Medtech Evolution Practice Management System
You Will Also Demonstrate
• Commitment to Te Reo Māori me ngā Tikanga Māori
• Cultural awareness and sensitivity
• Understanding of Te Tiriti o Waitangi and its relevance to hauora Māori
• Ability to work collaboratively within a team environment
• Professionalism and discretion when handling confidential information
• Positive attitude, resilience, and a good sense of humour
Key Requirements
• Full, clean New Zealand Driver Licence
• Must be legally able to work in New Zealand
About Our Organisation (NHHT)
Ngāti Hine Health Trust is a Kaupapa Māori organisation grounded in Ngāti Hine tikanga and kawa (Te Tū o Ngāti Hine). We are committed to reflecting the principles of He Whakaputanga (1835) and Te Tiriti o Waitangi (1840) in the way we deliver services to our communities.
How to Apply
If you are passionate about making a difference and want to contribute to the wellbeing of whānau in our rohe, we would love to hear from you.
Applications close: 10 July 2026
$55,702K - $ 66,950K