About this role
The Revenue Cycle Liaison serves as the primary liaison between clinic operations and centralized revenue cycle teams, ensuring accurate, timely, and compliant revenue capture. This role focuses on front-end and operational workflows that impact billing, reimbursement, and cash flow, including registration accuracy, eligibility verification, charge capture, and issue resolution. This role is responsible for overall FQHC revenue cycle system analytics, troubleshooting, and fix implementation and interfaces with key leaders in the Health Center Practice Management, IT, and Finance teams as well as an outsourced revenue cycle vendor. The Liaison identifies workflow gaps via on-site observation or analytical review, reports them to leadership, and recommends potential solutions.