About this role
Company Description:
Nexthop AI is a team of industry-leading professionals with deep hardware and software expertise spanning silicon, systems, network operations and cloud development, dedicated to building innovative, bleeding-edge solutions for large-scale AI deployments. The team culture thrives on collaboration, creativity and fun while delivering foundational technologies for next-generation AI infrastructure.
Job Responsibilities:
• Deliver exceptional customer experiences by executing thorough technical proof of concepts for new products and solutions that match customer deployments
• Develop deep expertise in our products and solutions - collaborate closely with Software and Hardware Engineering teams to diagnose issues and with Customer Engineering team to ensure customer success
• Responsible for testing our products (hardware and software) for functionality, scale and performance, network operations and interoperability, benchmarking against customer specific requirements
• Maintain documentation of detailed test plans, topologies vetted by customers and drive fixes for issues encountered during POC to enhance our product offering and test coverage
• Present the POC findings to internal and external stakeholders
• Responsible to maintain the testbed across multiple product generations
• Required to invest in automation best practices, maximize throughput and minimize time taken to support multiple POCs
Qualifications: We're seeking individuals who thrive in a fast-paced, collaborative startup and possess exceptional problem-solving skills and a strong aptitude for taking initiative and learning. Additionally we value individuals who practice and instill customer empathy. The following skills are essential for this role,
• Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering or a related field
• Minimum 10 years of experience in Proof of Concept or Systems/Solutions Testing across network technologies
• Leadership roles require 15+ years of experience delivering customer success in pre-sales/POC engagements
• Proficient in networking technologies software with hands-on experience across diverse Network Operating Systems (NOS) such as IOS, IOS-XR, EOS, and Junos
• Experience with SONiC (Software for Open Networking in the Cloud) or any Open source OS is highly desirable
• Proven ability to effectively debug and troubleshoot complex networking issues.
• Significant experience in DevOps, Network Operations, or Network Engineering within a cloud provider or enterprise-level team
Why Us:
Our company bolsters all the advantages of working at a startup with the expertise of a seasoned team who have successfully built startups into thriving companies. Here you’ll have the unique opportunity to collaborate and learn from top-tier engineers, while still working on mission critical projects. If you are excited to learn, solve hard problems at the forefront of computer systems, and be a part of shaping a burgeoning company, this is the place for you.