About this role
LIFT, LOAD, AND LAUNCH YOUR FUTURE — BECOME A BAGGAGE HANDLING AGENT! The Baggage Concierge Agent is responsible for supporting the safe, secure, and timely movement of checked baggage between the facility, terminal, airline-designated drop points, and approved baggage handling areas. This role coordinates with airline staff and internal teams to ensure baggage is handled accurately, transported securely, and processed in accordance with TSA, CBP, airline, airport, and company requirements. The Baggage Concierge Agent must maintain strong attention to detail, handle baggage with care, communicate professionally, and support a smooth baggage service experience for customers, airline partners, and operational teams.