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Guest Service Agent | HOTEL DU PONT | Wilmington, DE @ POL

Wilmington, DEOnsiteFull-time
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About this role

What You'll Do Greet and assist guests throughout arrival and departure Provide information on hotel services and local attractions Handle guest requests and resolve issues professionally Process payments, verify reservations, and maintain accuracy Coordinate with other departments to ensure smooth service Promote amenities to enhance the guest stay

Who You Are Warm, polished, and passionate about hospitality Detail-oriented with strong communication skills Able to multitask in a fast-paced setting Front desk experience preferred; Opera a plus Flexible with shifts, including weekends and holidays

Why You're Here You understand the power of first impressions and take pride in delivering exceptional service. At HOTEL DU PONT, you help create experiences guests remember long after their stay.

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