About this role
PCNA is the industry’s biggest and most diverse offering of promotional products and decoration services. At PCNA, we don’t just create products — we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions. The Director of Customer Success will lead and develop a high-performing Customer Success team focused on delivering exceptional customer experiences, operational excellence, retention, and long-term account growth.