About this role
Call Center Specialist I at Monument Health. Location: Rapid City, South Dakota, United States. Role: answering calls, scheduling appointments, verifying insurance Requirements: High school diploma/GED required. Call center experience preferred (1-3 years). Must handle patient inquiries, schedule appointments in EHR, verify insurance, document per HIPAA, and de-escalate issues. Category: Customer Service Seniority: Entry Level Tools: EHR Commitment: Full Time Workplace: Onsite Languages: English