About this role
Lead SOL at Air India Limited. Location: India. Role: managing passages, resolving queries, handling ticketing Requirements: 6+ years in airline ticketing, reservations, or staff travel management; hands-on GDS experience; strong Excel and MIS reporting skills; customer service and escalation management. Category: Customer Service Seniority: Senior Level Tools: GDS, Microsoft Excel, MIS Commitment: Full Time Workplace: Onsite Languages: English