About this role
Associate Customer Support Specialist - German Speaking (d/f/m) at Personio. Location: Munich or Dublin. Role: supporting customers, troubleshooting issues, maintaining knowledge Requirements: University degree in communications/business/IT or 1+ year support experience in a tech/SaaS company; fluent English and German; customer-first mindset; technical aptitude; experience with support platforms (e.g., Zendesk). Category: Customer Service Seniority: Entry Level Tools: Zendesk, Fullview, Mailjet, FIN AI (intercom) Co-Pilot Commitment: Full Time Workplace: Hybrid Languages: English, German