About this role
Sensitive Processes & Vulnerable Customer Specialist (Customer Support Specialist) at Mercedes-Benz Financial Services UK Limited. Location: Milton Keynes, England, United Kingdom. Role: managing cases, engaging customers, providing insight Requirements: Experience handling customer interactions (ideally in regulated financial services), understanding of FCA Vulnerable Customer Guidance and Consumer Duty, empathetic written and verbal communication, strong organisation and resilience. Category: Customer Service Seniority: Mid Level Tools: Taleo Commitment: Full Time Workplace: Onsite Languages: English