About this role
PATIENT EXPERIENCE SPECIALIST at Mayo Career Site US. Location: Scottsdale, Arizona, United States. Role: investigating complaints, coordinating resolution, documenting cases Requirements: Bachelor's degree plus 2 years healthcare experience; strong written and interpersonal skills, complaint management, critical thinking, and proficiency with EMR and related systems. Category: Customer Service Seniority: Entry Level Tools: MICS, Health Quest, EMR, Midas Plus, Internet/Intra-net Commitment: Full Time Workplace: Hybrid Languages: English