About this role
Specialist Professional Services Engineer at NICE. Location: Pune, Maharashtra, India. Role: implementing solutions, configuring integrations, conducting testing Requirements: 8+ years implementing and integrating CX/telephony solutions (Nice CXone, WFM, EEM), familiarity with LDAP/SSO/ACD, experience with cloud and on-prem architectures, strong client-facing and project delivery skills. Category: Information Technology Seniority: Senior Level Tools: Nice CXone, NICE WFM, EEM, MDC, LDAP, SSO, ACD, DB, Generative AI models, NLU, Microsoft Windows Server, Microsoft IIS, Red Hat Enterprise Linux, Sniffers, Avaya, Cisco, Nortel, AWS, Azure, HP, Dell, VMWare, Citrix Certifications: ncie, red hat, microsoft, aws, azure, vmware, citrix Commitment: Full Time Workplace: Hybrid Languages: English