About this role
Reporting to the regional Practice Manager of Customer Experience (CX), the Information Security Program Manager will be responsible for managing a portfolio of customers and will be tasked with maintaining client satisfaction. This will be accomplished by ensuring our solutions meet the client’s business needs and objectives all while delivering standout strategic consultative guidance and excellent service. Success in this position is measured by achieving revenue retention goals, product and feature adoption rates, identifying revenue uplift opportunities, and overall customer satisfaction metrics.