About this role
Agente de garantías at PayJoy. Location: Mexico City, Mexico City, Mexico. Role: managing warranties, coordinating repairs, analyzing cases Requirements: Manage warranty and repair cases, coordinate with repair shops and stores, ensure timely resolution, analyze cases to improve processes; intermediate Excel, English B1+, strong analytical and communication skills. Category: Business Operations Seniority: Entry Level Tools: Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: English, Spanish