About this role
The Director of Operations is a multi-faceted role leading the iconic Chick-fil-A concept at the DFW airport. The DOO will manage and oversee operations while implementing policies and procedures to increase operations effectiveness and maximize long-term store performance. The DOO will provide 100% support and commitment to achieving the company’s strategic goals including profitable growth, guest satisfaction, associate engagement and brand standards. The DOO is responsible for directing, planning, and managing multiple units. Building positive relationships with local airport management, brand partners, joint ventures, and key company business partners is critical in this role.