About this role
The Business Systems Analyst is responsible for the ownership, governance, optimization, and strategic effectiveness of key business operating systems across Retail and Dining, with a primary focus on Workforce Management (Blue Yonder) and enterprise labor planning. This role serves as the subject matter expert and strategic owner of workforce management capabilities, ensuring labor planning, scheduling, forecasting, and execution are optimized to drive operational efficiency, cost control, and service excellence. In addition, the role oversees Point of Sale, SAP, and other operational platforms that support field execution and customer experience.