About this role
Administrator (Solar PV Monitoring & Triage) at Good Energy. Location: Ringwood, Hampshire, United Kingdom. Role: monitoring systems, triaging cases, escalating issues Requirements: Customer service experience across calls/emails, strong attention to detail, experience with CRM/ticketing systems, ability to follow triage processes, collect evidence (photos/screenshots/serial numbers), and escalate technical cases. Based in Ringwood area; some travel and occasional overnight stays. Category: Customer Service Seniority: Entry Level Tools: CRM Commitment: Full Time Workplace: Hybrid Languages: English