About this role
Salesforce Administrator & Service Desk Lead at Triple Point. Location: London, England, United Kingdom. Role: administering Salesforce, running service-desk, managing data Requirements: Hands-on Salesforce administration across Sales, Service and Experience Clouds; service-desk/ITSM experience managing ticket queues, SLAs and incident/request handling; flow automation, security/sharing, reports, dashboards and data hygiene; experience with telephony/CTI and e-signature tools; release/deployment support and strong documentation skills. Category: Information Technology Seniority: Mid Level Tools: Salesforce, Sales Cloud, Service Cloud, Experience Cloud, Financial Services Cloud (FSC), Microsoft 365, Zoom Phone, Service Cloud Voice, DocuSign, Cloudingo, Jira, ServiceNow, Zendesk, SFDX Certifications: salesforce administrator, salesforce advanced administrator, service cloud consultant, platform app builder, itil foundation (v4) Commitment: Full Time Workplace: Hybrid Languages: English