About this role
Dir, Principal Conversation Designer at Tiaa. Location: Dallas or Frisco or Minneapolis. Role: leading collaboration, planning dialogues, testing interactions Requirements: 5+ years conversation design/content design/UX writing; experience with GenAI/LLM chatbots and conversation design tools; ability to create dialogue flows, prompt libraries, and collaborate cross-functionally. Category: Design Seniority: Senior Level Tools: Figma, Dialogflow, Voiceflow, Lex, GenAI, LLM Commitment: Full Time Workplace: Hybrid Languages: English