About this role
Genesys Cloud Architect at Miratech. Location: Texas City, Texas, United States. Role: leading architecture, designing solutions, integrating systems Requirements: 7+ years in contact center technologies with Genesys Cloud CX expertise; experience with IVR, omnichannel routing, WFM, SIP/SBC, API integrations (REST/SOAP), CRM integrations, and large-scale cloud contact center design. Category: Engineering Seniority: Senior Level Tools: Genesys Cloud CX, REST, SOAP, Salesforce, Microsoft Dynamics, ServiceNow, SIP, Session Border Controller (SBC), AI/ML Commitment: Full Time Workplace: Remote Languages: English