About this role
Job Summary:
Lincoln's Elite Urgent Care, MedElite is looking for Receptionists to interact in a professional and polite manner with patients. This position requires someone with excellent organizational and verbal customer service skills and extreme attention to details. You will be responsible for collecting insurance co-pays and registration information as appropriate to clinic. You must have the ability to work and interact well with the public and other medical personnel.
Duties and Responsibilities:
• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Requirements and Qualifications:
• Multi-tasking
• 1 year of medical insurance experience required**
• Flexibility
• Telephone skills
• Customer service
• Time management
• Organization
• Attention to detail
• Scheduling
• Computer proficiency
• Professionalism and reliability
• Quality focus
• Some experience preferred but we are willing to train the right person
Benefits for Full-Time Employees:
• Flexible schedule
• Health insurance
• Dental/Vision insurance/Life insurance
• Paid time off
• 401(k)