About this role
Patient Experience Consultant at Geisinger. Location: Wilkes-Barre or Pennsylvania. Role: leading initiatives, monitoring satisfaction, coaching staff Requirements: Leads patient experience improvement initiatives, monitors satisfaction metrics, develops and coordinates action plans, provides training and coaching; requires a bachelor's degree and 5+ years managing people/processes/projects and customer service experience. Category: Healthcare Services - Allied Health Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: nq, English