About this role
VP, Customer Experience & Services at ComplyAdvantage. Location: London or New York or North Carolina. Role: defining strategy, driving retention, leading teams Requirements: 12+ years progressive leadership in post-sale functions at B2B SaaS, with 5+ years senior leadership; experience across customer success, professional services, and solution consulting; AI-forward mindset and global team leadership. Category: Customer Service Seniority: Senior Level Tools: Gainsight, Pendo, Mesh Commitment: Full Time Workplace: Onsite Languages: English