About this role
We are currently seeking a Digital Product Analyst to join our organization. In this role you will troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner. You will assist the Digital Services Manager with the development and ongoing maintenance of product roadmaps by gathering and analyzing utilization data, providing insight to application capabilities and limitations, gathering and summarizing product feedback, and collaborating on idea generation and prioritization. You will support the ongoing improvement of assigned consumer digital banking services by collaborating with Digital Product Managers, Project Managers, and subject matter experts to identify opportunities to improve consumer digital banking systems.