About this role
Help Desk Technician at Gdit. Location: Tampa, Florida, United States. Role: providing support, troubleshooting issues, escalating incidents Requirements: Must possess Secret clearance, 5+ years related experience, CompTIA Security+ CE and DoD 8570 IAT II eligibility, familiarity with DNS/DHCP/AD, ServiceNow/SCCM/VMware, and strong customer service skills. Category: Information Technology Seniority: Senior Level Tools: Active Directory (AD), DNS, DHCP, ServiceNow, SCCM, Exchange, IDPA, VMWare, Horizon View, Tenable, ACAS, Group Policy, Windows PowerShell Certifications: security+ ce, computing environment training, itil foundations v4 Commitment: Full Time Workplace: Onsite Languages: English