About this role
Help Desk Technician at Gdit. Location: Tampa, Florida, United States. Role: providing support, troubleshooting incidents, escalating issues Requirements: Requires 5+ years related experience, Secret clearance, CompTIA Security+ CE (IAT Level II eligibility), experience with DNS/DHCP/AD, ITSM, strong customer service and team skills, BA/BS may substitute with additional experience. Category: Information Technology Seniority: Senior Level Tools: Active Directory (AD), IT Service Management (ITSM), ServiceNow, SCCM, Exchange, IDPA, VMWare, Horizon View, Windows PowerShell, Tenable, ACAS, Group Policy, DNS, DHCP Certifications: security plus ce, itil foundations v4 Commitment: Full Time Workplace: Onsite Languages: English