About this role
Driver Operations Associate - Driver Management at Lalamove. Location: Quezon City, National Capital Region, Philippines. Role: assisting drivers, resolving cases, analyzing data Requirements: Bachelor's degree, 2+ years in case management/driver support/customer service, strong verbal communication, Excel and Google Sheets proficiency, experience with CRM/case tools (Salesforce, Zendesk), and ability to manage complex driver cases. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Google Sheets, Salesforce, Zendesk Commitment: Full Time Workplace: Onsite Languages: English