About this role
The Receptionist is responsible for creating a positive first impression on behalf of the organization, essentially acting as the public representation of the business. The Receptionist is the first point of contact for visitors and customers, responsible for greeting visitors and customers professionally, providing initial information, directing visitors and customers to appropriate departments all while ensuring security protocols are satisfied, directing external calls, and overseeing mail sorting/processing. The Receptionist also works with departments throughout the organization to assist with distributing mail and packages, which is key to ensure the organization operates smoothly and efficiently.