About this role
The Sr. Director, Onboarding & Due Diligence reports directly to the SVP, Head of Enterprise Compliance Operations and serves as the senior operational leader responsible for the operational execution, and continuous improvement of MVB Bank's customer and partner onboarding, Know Your Customer (KYC), and Due Diligence (DD) functions using compliance frameworks and risk criteria designed by Enterprise Compliance Advisory. This role manages the daily lifecycle of the due diligence process — from initial customer and fintech partner intake through ongoing risk-based review — and is accountable for the operational performance, quality, and regulatory integrity of the Onboarding & Due Diligence Team.