About this role
Customer Support Technician II (Sheriff) at Shelby County. Location: Memphis, Tennessee, United States. Role: diagnosing issues, traveling onsite, documenting incidents Requirements: 5 years field technician experience or equivalent combination of education/experience; associate's degree in computer science (or related) preferred; HDI/ITIL preferred; valid Tennessee driver’s license and operable automobile; ability to lift 50 lbs; able to work after hours and in jail environment. Category: Information Technology Seniority: Senior Level Tools: Microsoft Windows 7, Microsoft Windows 10, Microsoft 2016, Microsoft 2019, Active Directory, Service Desk Plus Certifications: itil, hdi Commitment: Full Time Workplace: Field Languages: English