About this role
IT Service Desk Coordinator at Kwik Trip Inc. Location: La Crosse, Wisconsin, United States. Role: responding requests, diagnosing issues, documenting incidents Requirements: Associate degree or equivalent experience, 1–3 years IT service desk experience, Windows/macOS and Active Directory knowledge, Microsoft 365 and ServiceNow experience, strong troubleshooting and communication skills, valid driver's license. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Windows, macOS, Active Directory, Microsoft Office, Microsoft 365, SCCM, Cisco Jabber, Microsoft OneDrive, AS400, Workspace ONE, Cisco IronPort, Hyland OnBase Certifications: itil, comptia a+, comptia network+, comptia server+, mcse, servicenow Commitment: Full Time Workplace: Onsite Languages: English