About this role
Customer Service Representative at Ball Heating and Air Conditioning. Location: Biloxi, Mississippi, United States. Role: managing calls, scheduling estimates, handling complaints Requirements: 1+ year call center or customer support experience, valid driver’s license and clean MVR, experience with Microsoft Office and Service Titan preferred, strong communication and de-escalation skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Service Titan Commitment: Full Time Workplace: Onsite Languages: English