About this role
IT Desk Network Associate at The Urban League of Broward County. Location: Fort Lauderdale, Florida, United States. Role: troubleshooting infrastructure, managing tickets, monitoring systems Requirements: Bachelor's degree or equivalent; 4+ years IT support experience; 2+ years hands-on phone support; Florida driver’s license and favorable background; knowledge of networking, endpoints, Microsoft 365, Intune, Apple device management, and ticketing. Category: Information Technology Seniority: Mid Level Tools: Microsoft 365, Microsoft Teams, Exchange, Microsoft SharePoint, Microsoft Defender, Microsoft Entra, Microsoft Intune, Apple Business, PaperCut, Citrix, AWS, Azure, VMware, VoIP, AD, DNS, Ticketing Systems Certifications: a+, network+, mct, mcsa, azure fundamentals, cpr Commitment: Full Time Workplace: Onsite Languages: English