About this role
BDC Assistant Manager at Ron Carter Ford. Location: Houston, Texas, United States. Role: overseeing operations, coaching representatives, handling escalations Requirements: Proven BDC/call center or automotive service leadership, knowledge of dealership service operations, strong communication and coaching skills, ability to manage high-volume environment, proficiency with CDK Service and Microsoft Office, valid driver’s license; bilingual a plus. Category: Sales Seniority: Mid Level Tools: CDK Service, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English